At ROTOMAX Electric Home Appliances, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, request product information or communicate with our team.
This information may include:
- Name
- Phone number
- Email address
- Company or business name
- Address
- Product or service requirements
- Any other information you choose to provide through our contact or enquiry forms
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage information
- Date and time of your visit
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Provide product and company information
- Process and manage business enquiries
- Communicate with you regarding our products and services
- Improve our website, products and customer experience
- Maintain website security and functionality
- Respond to customer service requests
- Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes and in accordance with applicable laws.
3. Contact and Enquiry Forms
When you submit information through a contact or enquiry form on our website, the information may be used by our team to contact you regarding your enquiry.
We request that you do not submit unnecessary sensitive personal information through website forms.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Remember user preferences
- Understand how visitors use our website
- Improve website performance
- Monitor website traffic and usage
- Provide a better browsing experience
You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use third-party services such as website hosting providers, analytics tools, communication services, social media platforms or other technologies necessary to operate and improve our website.
These third parties may process information according to their own privacy policies and applicable laws.
ROTOMAX does not sell or rent your personal information to third parties for their independent marketing purposes.
6. Social Media
Our website may contain links to social media platforms, including Facebook and Instagram.
When you interact with these platforms, your activity may be governed by the respective platform’s privacy policy and terms of service. We recommend reviewing their privacy policies before submitting personal information through those platforms.
7. Data Security
We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, resolve disputes, or comply with applicable legal requirements.
When information is no longer required, we may securely delete or anonymise it where appropriate.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To exercise any applicable rights, you may contact us using the details provided below.
10. Children’s Privacy
Our website is not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
11. External Links
Our website may contain links to third-party websites. These websites are not controlled or operated by ROTOMAX.
We are not responsible for the privacy practices, content or security of external websites. We encourage visitors to review the privacy policies of third-party websites before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable laws.
Any changes will be posted on this page along with the updated “Last Updated” date.
We encourage you to periodically review this page to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
ROTOMAX Electric Home Appliances
Address:
Sec-1, O-24, Bawana,
New Delhi – 110039, India
Phone:
9813646111
+919354915405
Email:
rotomaxindustriespvtltd@gmail.com
We will make reasonable efforts to respond to your request or concern within an appropriate timeframe.